FAQs

Where is Salon Naman Located?

1445 Riverchase Blvd # 104,
Rock Hill, SC 29732 (Map)

What are Salon Naman’s hours of operation?

Salon Naman is open for business on the following days:

Sunday – Closed
Monday – 9 a.m. – 5 p.m.
Tuesday – Friday 9 a.m. – 9 p.m.
Saturday 9 a.m. – 5 p.m.

What are Salon Naman levels?

Salon Naman has a level system for its service providers.  The level system is in place to provide a career path of growth for the service provider and to provide options for the guests of the salon.  Each service provider goes through an extensive in depth training associate program prior to becoming a New Talent service provider.  A service providers level of skill and creativity is not necessarily related to the years of experience he or she has.  We encourage you to experience the talents of each service provider of the SN team.

What is your policy on cancellations?

Cancellations or reservation changes should be made 24 hours in advance.

What is your policy on cell phones?

This is an opportunity for you to focus on yourself, a temporary exile from your day to day pace.  Please turn cell phones to vibrate upon arrival.

What is your policy on returns / refunds?

Hair Care Products
Salon Naman is a Redken and PureOlogy exclusive salon.  Therefore, we stand behind all Redken, PureOlogy, BioElements
& Mirabella products purchased from SN.  We will apply the full value of the returned product to another product of choice. No refunds will be given.

Hair Care Tools
Salon Naman service providers use BIOIONIC hard tools (professional flat irons, curling irons, blow dryers).  Salon Naman will warranty these items for 1 year from the purchase date by replacement of the tool.  No refunds will be given.

Services
Each service provider has their own unique talents & strengths that compliment the SN team.  If you are dissatisfied with a service providers services, please contact us and give us the opportunity to work through it with you.  We will do our best to get you back in the salon within 24 hours with the same service provider.  We want you to be a raving fan!